Remote Support

Otomec has always been committed to offering its Customers a service structure capable of supporting all the needs of our Customers in the shortest possible time anywhere in the world.

The latest technologies have allowed Otomec to implement ,thanks to the use of the most advanced industiral automation networks a remote assistance system that has been provided for more than 6 years as standard for all types of systems manufactured by Otomec.

A specialized team is dedicated to remote assistance with the goal of meeting the needs of each Customer by limiting machine downtime and making assistance quicker and less expensive for the Customers.

Otomec's commitment is to continue and increase its support structure by investing not only in the most recent automation technologies but also in well-trained human resorces with a common passion for their work, trying to meet the expectations of our Customers and committing ourselves to always improve our knowledge and our service

Best regards